Issue -- Not able to query customer in Review Customer Account Details Page


Issue -- Not able to query customer in Review Customer Account Details Page

When searching for customer account details then no records are retrieved on “Review Customer Account Details” Page.


Solution:
Please run the ESS process "Refresh Receivables Transactions for Customer Account Summaries" and check if you can find the account in "Review Customer Account Details".






After successful completion of above program, “Review Customer Account Details” Page started showing the account details which were not shown earlier.




No comments:

Post a Comment