Issue:
Unable to perform refund
activity in AR, getting error “you do not have approval limits set up for
refunds.”
Cause:
Only the users who have
approval limits defined, can only create the Manual Receipt Refund.
Solution:
Define Credit Memo Refund approval limits by currency and amount.
Receivables uses approval limits with this document type whenever you attempt
to refund an on-account credit memo or
refund the receipt also.
Navigation: Go to Manage approval limits
task and then click on the + sign. You need to input the username, select
document type as 'Credit memo refund', the currency in which the refund is
created, the Minimum and Maxim approval limits.
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