Issue - What are the options after Receipt data get corrupted

Receipt Data get corrupted:

Receipt facing data corruption for which data scripts would be required from oracle, as this is taking a lot of time.
There are two workarounds:

1.     Create another replacement receipt with zero amount “RC591_0” and then apply original receipt “RC591” to replacement  receipt “RC591_0” so that balance get transferred to later. After which apply the transactions to replacement receipt.

2.     Other workaround is to Un-reconcile the receipt from bank reconciliation which will change the status of the receipt as back to remitted which will allow to reverse this receipt.

2.1 As this receipt is in "Cleared" state so please un-reconcile this receipt from bank statement , after which receipt status will change to Remitted

 

2.2 Reverse option will get enabled after step 1, Please reverse the Receipt from Action menu.

2.3 Create another manual receipt as replacement for reversed receipt.

2.4 Apply the required transactions to the new receipt from above step. 


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