PPR Failing With error "Document Payee Bank Account Name & Number Is Required”

Issue: PPR Failing With error "Document Payee Bank Account Name & Number Is Required”

Below is the Rejected payment process request:


Error 1: Document payee bank account number is required.

Analysis: This error comes when the bank account is missing in invoice installment. 

Payee account gets populated from supplier site payment account details, which was missing at supplier site for which invoice was created.

Navigation -> Supplier -> Site -> Payments -> Bank Accounts


Although if bank account is defined but still not populated in invoice installment:

Then account is defined for some other currency other than invoice currency.

Manage Installment Page Does not Display the Supplier Bank Account (Doc ID 2234883.1)

Error 2: Document payee bank account name is required.

Analysis: This error comes even when the bank account gets successfully populated in invoice installment but "Account Name” has not been updated while defining the bank account at supplier site level.



Check if bank account name is given while defining bank account at supplier site:

Navigation: Create bank account at supplier site -> Payments -> Bank Accounts



After updating account name this error got resolved.



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